Client Voices

Real clients,real outcomes.

Feedback from our vendors and buyers across Auckland and Melbourne, in their own words.

I had the pleasure of working with Susana selling my rental property and I couldn't be more satisfied with the experience. From the beginning, she demonstrated exceptional professionalism, knowledge, and dedication. She sold my property in a challenging market. I received 8 great offers and we sold at an exceptional price using her negotiating skills. What truly sets Susana apart is her genuine care for clients and commitment to finding the right buyer. Thank you, Susana, for making my home-selling experience a positive and memorable one!

Having dealt with a number of agents in the area, dealing with Susana was a very different experience. She went above and beyond expectations to deliver the best service and prices. Susana sold 5 of our properties. I believe she is one of the best agents in the area. Highly recommended!

My house didn't sell for 8 months with a local agent. Then Susana knocked on my door. I was very skeptical because of my experience. Susana helped me tremendously with selling my property. She put in a lot of time and effort and guided me through everything thoroughly, which made the whole process smooth and hassle-free. Couldn't recommend her enough!

Susana worked with uncompromising vigour in tough market conditions to deliver great results. I engaged her to market 1/24 and 2/24 Merrick Crescent, Glen Waverley. Both were sold within the agreed timeframes despite a difficult market. As an overseas client, communication was seamless and professional. I will have no hesitation using her again.

The most humble agent with complete knowledge of the property before selling it. Great, skilled, kind, and extremely knowledgeable.

She went above and beyond to close the sale. Truly a great agent!

We had a really good time working with Susana to buy this home. She is reliable and professional, always replying quickly to emails and messages. She helped us negotiate post-contract repairs and made the process smooth and easy. We strongly recommend Susana to anyone who wants to buy a home.

Rate My Agent reviews

Reviews of Veena Rai

Real Estate Agent & Property Appraiser. Reviews are reproduced as written on Rate My Agent.About Veena →

Nice and helpful

“Veena was great to work with, efficient and very helpful. Great communication, enthusiasm, all my concern were responded quick and clear.”

Helped us get our property sold!

“Veena helped us sell our property in Papakura. She helped a lot with the open homes and dealing with buyers. I thoroughly recommend her as an agent. Thanks again!”

A closer lookat the process.

Commercial and industrial sale

7A Mono Place, Mt Wellington

A $6,800,001 unconditional sale within approximately three weeks of active marketing.

The property was taken to market with a defined commercial objective, not simply listed. The campaign was built on precise positioning, identifying the buyer groups who would value the asset most, disciplined buyer qualification and targeted demand creation, so the property was assessed by buyers with both the capacity and the commercial reason to buy it. Buyer intelligence, timing and careful negotiation turned that interest into competing offers and an unconditional agreement.

Sale price

$6,800,001

Agreement

Unconditional

Campaign

About 3 weeks of active marketing

Residential investment sale

A Hamilton investment property

Sold in two weeks for $1.065M, well above every local valuation.

Veena engaged Susana to sell her Hamilton investment property. Local agents had valued it between $890,000 and $920,000. Susana travelled from Auckland to run the campaign personally, drew 8 offers, and sold it within two weeks for $1,065,000. A standout result for an out-of-area agent, and proof that strategy and negotiation matter more than proximity. Veena later went into real estate herself and now works alongside Susana at MOTU.

Sold price

$1.065M

Above top local valuation

+$145k

Campaign

8 offers, 2 weeks

Property management

A Millwater rental property

100% occupancy and zero arrears, with the property managed hands-off for its owners.

The owners wanted their Millwater investment protected, earning steadily, and off their hands day to day. Thorough tenant screening and background checks secured reliable tenants, routine inspections and trusted tradespeople kept the property well maintained, and rent collection and owner payments ran reliably. The owners could focus on their wider financial goals while the property was looked after.

Occupancy

100%

Arrears

Zero

Service

Property management

Listed. Sold.Moved Forward.

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